Hotel Policies

Hotel Policies

Child policy

  • Children below 05 years stay free of charge. Children between 05-12 years will be charged 50% of the sharing double rate when sharing with a parent.

Payment Policy

  • Reservations – 50% payment is required when making a booking and 50% upon checking-in
  • 100% to be paid upon checking in and any extras to be paid at check-out

General Check-in / Check-out times

  • Check-in time 02.00 pm
  • Check-out time 11.00 am

Early check-in and late check-out can be provided upon request and based on availability.

Cancellation Policy

  • Booking cancellations must be done at least 3 full days before the scheduled check-in date. Total payment is deemed forfeited for any cancellation made less than 3 full days of the hotel check-in time or for cancellations of certain promotional bookings.

Child policy

• Children below 05 years stay free of charge. Children between 05-12 years will be charged 50% of the sharing double rate when sharing with a parent.

Payment Policy

• Reservations – 50% payment is required when making a booking and 50% upon checking-in

• 100% to be paid upon checking in and any extras to be paid at check-out

General Check-in / Check-out times

• Check-in time 02.00pm

• Check-out time 12.00noon

Early check-in and late check-out can be provided upon request and based on availability.

Cancellation Policy

• Booking cancellations must be done at least 3 full days before the scheduled check-in date. Total payment is deemed forfeited for any cancellation made less than 3 full days of the hotel check-in time or for cancellations of certain promotional bookings.

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